Small Businesses At The Center Of Bots Vs Accountants
PYMNTS
JANUARY 9, 2019
Behind many shifting trends in small business (SMB) financial services — the rise of FinTech service providers, the emergence of artificial intelligence (AI), even regulatory efforts to promote bank switching — is a growing realization for the industry: Business owners don’t just want number crunchers and money holders; they want advisory services and guidance to help grow their firms. These reports reflect the changing role of the human financial professional.
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