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Godrej Capital is utilizing Generative AI (GenAI) to enhance customer service, analyze interactions, and manage creditrisk. Key initiatives include AI-driven quality checks, real-time dataanalysis, and the upcoming launch of the SAKSHAM-AI/ML platform for improved decision-making and service efficiency.
"Everyone else in the company is trying to meet their KPIs, grab whatever they can find on the table, and pretty much have zero already got a risk, right? From our perspective, we see the company demand, and it's about securing supply, finding the right customers, and, you know, all of my colleagues out there trying to choose deals," he adds.
For example, it manages borrower’s creditdata and spots early financial signs. This helps lenders proactively tackle creditrisks. Also, AI's predictive analysis forecasts borrower defaults and risk levels using data.
It became apparent very quickly, Lifshitz noted wryly, that it wasn’t a market segment they could address in either a scalable or profitable manner, given the diversity of those micro, zero-employee businesses and the creditrisk associated with them. We are nowhere near our potential – we are just scratching the surface.
It became apparent, very quickly, Lifshitz noted wryly, that it wasn’t a market segment they could address in either a scalable or profitable manner given the diversity of those micro, zero employee businesses and the creditrisk associated with them.
So the idea being, you know, that we could analyze, dissect companies anywhere from, you know, senior securities, secured down to distressed. So I think there are 4,800 equities, different securities globally. And so whenever we build a portfolio, we think about every security has a tail to it. Was that the basis?
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