The SaaS CFO

FEBRUARY 27, 2019

Guide to Churn and Retention Metrics You’ve often heard that churn is a company killer for SaaS and subscription businesses. To be more specific, high customer churn and long CAC payback periods will most definitely burn through your cash and ultimately lead to the demise of your business. Therefore, it’s critical to track, monitor and […]. The post How to Calculate Churn and Retention in SaaS appeared first on The SaaS CFO.

CFO 87

CFO 87

PYMNTS

MARCH 1, 2019

Facebook , Telegram and Signal are looking to launch their own cryptocurrencies that will allow users to send money internationally on their messaging systems. Citing various sources with knowledge on the matter, The New York Time s reported that Facebook is currently working on a coin that users of its WhatsApp could instantly send to friends and family.

Currencies 85

Currencies Auditing Securities Technology 85

CFA Institute

FEBRUARY 28, 2019

Aswath Damodaran has a blunt message for companies considering an acquisition: "Don't do it.".

Valuation 86

Valuation Economics Investments 86

Anaplan

FEBRUARY 25, 2019

Managing a sales team is not for the faint of heart. By nature, salespeople are strong-willed and focused on winning. Managing them is less like herding cats—it’s more like herding sharks.

Sales 51

Sales 51

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PYMNTS

FEBRUARY 27, 2019

Among the main virtues of this golden era of eCommerce and digital payments is speed. Seemingly instant access to extremely specific product pages. Quick browsing. Fast checkout and transactions — the fewer buttons the better. Have-it-yesterday delivery. Sometimes, though, that ideal of speed can and even should take a back seat to content — the type of content designed to pull in sophisticated or specialized consumers, the type of content that can seem out of place during this time of reduced a

eCommerce 85

eCommerce Retail Communication Marketing 85

PYMNTS

FEBRUARY 28, 2019

The Internet of Things (IoT) is about much more than the actual things, of course. All those “smart” appliances, speakers, TVs, vehicles, thermostats and other devices connect to networks and infrastructure in certain ways, with that back-end work a relatively significant source of anxiety in the world of digital payments and commerce. New funding generally targeting those connections, networks and infrastructure — along with fresh PYMNTS research — provide further evidence of the ongoing growth

Securities 79

Securities Manufacturing Forecasting Technology 79

PYMNTS

FEBRUARY 26, 2019

AlipayHK users will soon be able to use the service in parts of Japan and Southern China, the company said on Tuesday (Feb. 26). The service will be available next month in the Chinese cities of Shenzhen and Guangzhou, where AlipayHK customers can use their app in any places that accept Alipay, including theme parks, hotels and retail stores. In the Japanese city of Fukuoka, AlipayHK users can shop at the popular department-store chain Daimaru Tenjin.

Currencies 79

Currencies Retail Planning Marketing 79

PYMNTS

FEBRUARY 26, 2019

Subscription commerce has come a long way since book-of-the-month clubs and those record and cassette retailers that tempted teenagers with seeming impossible introductory deals. Yet subscription eCommerce is still a youthful industry, one that, in the words of Emma Clark, chief of staff at Recurly , “is maturing,” with the lessons learned along the way set to influence the next generation of those increasingly popular retail offerings.

eCommerce 78

eCommerce B2C B2B Retail 78

PYMNTS

MARCH 1, 2019

Supermarket firm Kroger has expanded its ban on accepting Visa credit cards, stating on Friday (March 1) that its Smith’s Food and Drug unit will stop offering that payment option beginning April 3. The move follows 2018 bans on the payment giant’s cards at Kroger Foods stores located in the state of California. Then, as now, the company said its decisions have been tied to the fees Visa levies on transactions.

Retail 77

Retail Sales Banking 77

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Planning

PYMNTS

FEBRUARY 27, 2019

The South African economy has struggled in the last decade. Gross domestic product (GDP) growth has failed to surpass 4 percent, with unemployment hovering above 27 percent. These market conditions may not seem ripe for FinTech innovation, but where there are challenges, there are opportunities. The nation’s unique history and current economic challenges may actually present a prime moment for innovators in the small business (SMB) financial services (FinServ) space, particularly as the Fo

Technology 76

Technology Banking Startups Leverage 76

PYMNTS

MARCH 1, 2019

JPMorgan Chase is testing out a zero-knowledge privacy solution called AZTEC. Developed by a London startup of the same name, AZTEC offers encryption of blockchain data at a lower cost, and with a more efficient process, than previous versions. “It’s being tested by the most important bank in blockchain today. JPMorgan Quorum, actually,” AZTEC CEO Tom Pocock told CoinDesk.

Foreign Exchange 75

Foreign Exchange Data Analysis Startups Banking 75

PYMNTS

MARCH 1, 2019

Cybersecurity returned to the top of the B2B startup investment list as three companies in the enterprise security realm landed nearly half of the $246 million in B2B venture capital this week. But Software-as-a-Service emerged as a hot spot, too, with the largest investment round of the week going to a B2B eCommerce SaaS provider. ONPEX. Linking financial institutions and corporates with its Banking-as-a-Service platform, ONPEX enables FIs to deploy cloud-based account and payment technology to

B2B 75

B2B Securities Investments Startups 75

PYMNTS

FEBRUARY 26, 2019

Open banking may foster talk in Europe and the U.S. centered on collaboration between FinTechs and traditional banks. The movement to bolster such joint efforts and give a leg up to nimble tech upstarts is also gaining traction in other corners of the globe. News came Monday (Feb. 25) that in South Korea, the financial regulator there (known as the Financial Services Commission) is encouraging the creation of an interbank payment network that will allow access to banks and FinTechs.

Banking 75

Banking Valuation Finance Leverage 75

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

Finance

PYMNTS

FEBRUARY 26, 2019

Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the fast payment experience. However, as mobile grows more essential to the dining experience, consumers are becoming less tolerant to friction in the ordering process.

Securities 74

Securities Accounting Retail 74

PYMNTS

FEBRUARY 27, 2019

Commercial card company Brex is rolling out a new card product designed to meet the specific needs of eCommerce businesses, the firm said in a press release Tuesday (Feb. 26). The card bridges companies in the eCommerce space, including online brands and eRetailers, to 60-day payment terms, interest-free financing and no foreign transaction fees. The solution also offers tailored rewards, including partnerships with providers of eCommerce solutions. “Legacy card companies view businesses a

eCommerce 74

eCommerce Startups Finance Securities 74

PYMNTS

FEBRUARY 26, 2019

Citigroup , the U.S. banking giant, announced on Tuesday (Feb. 26) the launch of a new service that lets users pay their rent and school expenses each month with one of its credit cards. CNBC reported that the digital payment service, dubbed PayAll, can be accessed through the Citi mobile app. Each transaction will have an associated fee that is payable to the bank, with the average transaction at about $3,500.

Startups 73

Startups Banking Finance Investments 73

PYMNTS

FEBRUARY 28, 2019

Consumers who rent a vacation home through Airbnb must trust that the keys will be there for them upon arrival, as much as the host must trust that they’ll be paid in a timely manner, and that their property won’t be damaged. As the sharing economy grows globally, fostering that confidence and trust between buyers and sellers has become more crucial for platforms to stay relevant and competitive.

Securities 73

Securities Compliance Marketing 73

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Reconciliations

PYMNTS

MARCH 1, 2019

Imagine getting paid to go home. (Really, take a moment and do so. Feels nice, right?) Now, imagine not only getting paid to go home, but doing so in a way that pleases one’s employer, neighbor, girlfriend’s boss or the person on the other end of that daily, mundane trip. It’s not a fantasy, but a reality for a growing number of drivers in the United States.

Retail 73

Retail Data Analysis eCommerce Technology 73

PYMNTS

FEBRUARY 26, 2019

There is quote attributed to Archimedes that goes something like this: “Give me a fulcrum, and I shall move the world.”. In the banking world, amid the continued shift to digital services, the mobile device might just be the fulcrum. In other words, the central point that will help financial services become truly omnichannel. As has been spotlighted in these pages, engagement is of paramount importance in financial services, no matter the setting — at branches, online or even through the Interne

Leverage 72

Leverage Banking Communication Securities 72

PYMNTS

FEBRUARY 26, 2019

As meal kit providers are promising easy-to-cook recipes, some startups are designing their services around specific appliances. Presto Eats , for example, is creating selections with multicookers in mind. “I fell in love with the new wave of kitchen appliances,” Connie Chong, the company’s founder and CEO, told PYMNTS in an interview about the decision to start her company.

Startups 71

Startups Planning Marketing Technology 71

PYMNTS

FEBRUARY 25, 2019

The U.S. cannabidiol (CBD) market continues to grow, with nearly 7 percent of Americans saying they use the substance. According to an analysis by Cowen & Co., the market could reach $16 billion by the year 2025, as per a report by Bloomberg. Cowen questioned 2,500 adults for its January survey. Analyst Vivien Azer said that the 6.9 percent of people who said they used CBD was higher than the 4.2 percent who used an eCigarettes.

Marketing 71

Marketing Sales Accounting Retail 71

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Accounting

PYMNTS

FEBRUARY 26, 2019

HSBC, the U.K. bank, has started beta testing of its PayMe System, a digital payment system for businesses. According to a report in Fintech Futures , HSBC started the beta test with 15 retailers in Hong Kong. They can now accept payments from customers that use HSBC’s eWallet. In the early part of 2017, HSBC announced the new payment app, geared toward millennials in Hong Kong who also wanted social media built in.

Banking 71

Banking Retail Planning Technology 71

PYMNTS

FEBRUARY 23, 2019

Usually when we talk about unintended consequences here at PYMNTS, we are talking about something that has gone terribly wrong, or at least failed to perform as well as desired because of some unforeseen side effect. The goal might be noble – but pursuing a noble goal the wrong way can quickly have byproducts that make the cure worse than the disease.

Advertising 71

Advertising Sales Marketing Securities 71

PYMNTS

FEBRUARY 28, 2019

Banks have historically developed their own solutions for the marketplace, using sophisticated information technology (IT) and development resources. “If they wanted something for the marketplace, they would create it” and would design, develop and support those solutions for their unique needs, DadeSystems President and CEO Bill Zayas told PYMNTS in an interview.

Banking 70

Banking Leverage Technology Marketing 70

PYMNTS

MARCH 1, 2019

In an effort to transition to an eCommerce sales platform, Tesla announced its move to an online-only sales model. The company’s CEO, Elon Musk, noted that the move would lower costs and enable the Model 3 to arrive on the market, CNET reported. Tesla, in fact, forecasts that the move could let the company lower vehicle prices by about 6 percent. And the company said in the post that the move would let it “achieve the $35,000 Model 3 price point earlier than we expected.”.

eCommerce 70

eCommerce Sales Planning Forecasting 70

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