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967: Leading With a Customer Mind-Set | Karen Walker, CFO, Sysdig

CFO Thought Leader

Like many of her CFO peers, Karen Walker had an early career that was guided by abundant opportunities surrounding finance-driven decision-making within organizations. It was at CNET that she embraced a more transformative perspective—prioritizing the customer’s objectives and challenges.

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Optimizing B2B eCommerce Payments From The Moment Of Onboarding

PYMNTS

With new digital business models rapidly evolving, sell-side organizations must prioritize a seamless experience for their clients at the very first moment of interaction. That's one thing where B2C selling merchants can learn from B2B selling merchants. Onboarding Optimization.

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Citi: Accelerated Digital Migration Provides Insights Into B2B Behavior

PYMNTS

As models in the front end of an organization digitize, this prioritization of data has carried over into the back office, too. Sinha said today’s CFO should focus on how to access, interpret and monetize data. And we can see that data goldrush is omnipresent.

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Citi On Treasury’s Real-Time Reality

PYMNTS

All of this means that the needle will move from C2C to B2C to B2B along the continuum of real time payments adoption, with ripple effects on cash management. Against the inevitability of real time, he said, one question that frequently comes up from treasurers focuses on how they can prioritize their departmental transition.