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Natural Language Processing (NLP) : NLP technologies analyze customer feedback, reviews, and social media comments to gain insights into customer sentiments and preferences, enabling companies to make data-driven improvements, gauge customer satisfaction, and identify areas for improvement.

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Power BI enjoys great popularity and has grown to become one of the stars in the Microsoft cosmos alongside the familiar applications from Microsoft Office such as Word, Excel, and PowerPoint. Last but not least, the topic of Customer Data Platform (CDP) should be mentioned here.

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How Generative AI is Impacting the Digital Solutions Economy

7 Questions for Lutz Jannausch, Head of Business Applications, One Commercial Partner Group at Microsoft Germany

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