Why Virtual Assistants Need Context To Be Smart Digital Bankers
PYMNTS
OCTOBER 30, 2018
The ideal digital banker knows (seemingly magically so) about the consumer’s individual situation — whether they’re starting a family, for example, and might be mulling buying a home. The security? As Adjaoute recounted in a past interview , that means less friction in the consumer experience, and a boon to both banks and the banked.
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