TripActions’ Travel and Expense Predictions for 2023
CFO Leadership
DECEMBER 15, 2022
Following a year of flight cancellations, a lack of real-time updates, and overall dissatisfaction with outdated solutions, travel providers will enable more tech-driven solutions in 2023 to increase visibility and communicate with customers more efficiently. Natural language processing (NLP) chatbots will become a necessity for CX teams.
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