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Chatbots: Friend Or Foe Of Retail?

PYMNTS

As cloud and AI [artificial intelligence] technology progresses, chatbots will continue to become more skilled in data analysis, natural communication and emotional intelligence through deep conversational technology,” High said.

Retail 71
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Mastercard’s Playbook On Fighting Online Fraud’s Big Surge

PYMNTS

Quevedo said it’s important — now more than ever — to open up lines of communication that extend across merchants, cardholders and financial institutions to prevent these kinds of disputes from ever making it into the system. The Issuer Side Of The Equation.

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PODCAST: Has Mobile Flattened The Payments World?

PYMNTS

With those phones, customers are completing an ever-increasing series of activities: communicating (of course), but also shopping, banking and paying. Markets like Australia, which has a highly concentrated banking and retail system, make ignition easier. is making a major contactless push with its Visa-branded cards.

Banking 75