Return Season Hits Hard; Some Retailers See Bright Side Of Customer Experience
PYMNTS
DECEMBER 28, 2020
With Mastercard putting a 49 percent tag on the eCommerce spike for the holidays, this year will be the toughest on record for handling what is a resource- and capital-intensive task. Which means the race in January will be to those that can safely and securely offer returns that are almost as simple as making the purchase in the first place.
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