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Chatbots: Friend Or Foe Of Retail?

PYMNTS

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 71
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Postmates Says It’s Generated $1.2B In Economic Activity

PYMNTS

“There is a fundamental shift happening in our cities right now — it’s not just that customers and buyers can summon anything at the click of a button to their doorstep,” said Vikrum Aiyer, head of strategic communications and policy at Postmates.

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Travel Concierge Coordinates Perfect Trips Through Messaging Apps

PYMNTS

The company communicates with travelers through messaging platforms, such as WhatsApp and Facebook Messenger , to start the travel planning process. As a result, My Swft turned to apps such as WhatsApp and Facebook Messenger, which people often use to communicate with friends while they are their desks.

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How Restaurants Can Offer Digital Corporate Event Booking

PYMNTS

They have the most concentrated base of meeting needs and users,” Shah said. Beyond greater visibility, Bizly can help hotels and restaurants communicate with their customers by offering a chat interface that allows venues and customers work together. “You’re not stuck with Google and phone calls and hotel URLs,” Shah said.

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Toronto’s Rising Digital Star

PYMNTS

Toronto has one of the largest concentrations of financial services in the Americas. Project partners supporting the effort include the Toronto Association of Business Improvement Areas (TABIA), Google Canada, MasterCard, Rogers Communications, Shopify and Yellow Pages. million as of 2016. The city’s GDP tops $304 billion.

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Can FinTech Walk The FinTalk?

PYMNTS

Today, corporate public relations and communication teams go to great lengths to find any angle to connect what they’re doing to the blockchain so that they, too, can ride its publicity draft. Most of that spend will be concentrated in the U.S., In short, there seems to be, literally, nothing the blockchain cannot do. billion by 2021.

Banking 73
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Shared services raise the efficiency of the finance function

Future CFO

This allows the organisation’s core finance and accounting (F&A) operations to concentrate on more strategic work, such as financial analysis and planning. "We Timely and clear communication was key. The open line of communications was also extended to global stakeholders across DFS to update them on the change process.

Finance 52