Chatbots: Friend Or Foe Of Retail?
PYMNTS
JULY 28, 2017
Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?
Let's personalize your content