PYMNTS

JUNE 10, 2020

As retailers reopen and take stock of new post-pandemic consumer dynamics, the role of industry trade groups is changing. Groups like the National Retail Federation (NRF) focused more on economic forecasts and supply chain issues as other advocacy groups that have taken the fight for more stimulus dollars to Washington, D.C.

Retail 56

Retail Forecasting Communication Education 56

PYMNTS

APRIL 9, 2020

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

Retail 52

Retail Communication Leverage Sales 52

PYMNTS

MARCH 20, 2020

With the current health emergency retailers face unprecedented issues. Closing stores, limiting hours, changing order patterns, remote work — all of these issues have joined basic survival as retailers contend with sudden and unpredictable challenges during the coronavirus pandemic. So be engaged, communicate and keep records.

Retail 70

Retail Communication Compliance Securities 70

PYMNTS

MARCH 14, 2017

Founded in 2010, internet-of-communications startup Unified Inbox works in part to enable device-to-smart appliance communications via text. And since Amazon has a habit of expanding its reach, the thought of the online retail giant developing its own smart appliances has likely crossed manufacturers’ minds.

Communication 40

Communication Manufacturing Startups Retail 40

PYMNTS

JULY 7, 2020

Now there’s the Retail Industry Leaders Association (RILA) asking for help with mandating mask guidance regulations to protect store personnel. The patchwork of local mandates many retailers faced earlier this year made it incredibly difficult to focus on implementing the right safety protocols,” said the letter.

Retail 60

Retail Compliance Communication Investments 60

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 106

Retail eCommerce Communication Planning 106

PYMNTS

MARCH 30, 2020

retail picture is bleak in this time of COVID-19. The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The CBI says retail sales volumes will fall sharply to April, with retailers more pessimistic than at any time since April 2009.

Retail 56

Retail eCommerce Budgeting Sales 56

PYMNTS

MAY 27, 2020

retail reopening. Most reports of mall reopenings and other retail post-pandemic debuts in the U.S. Most reports of mall reopenings and other retail post-pandemic debuts in the U.S. Some stores did report good business, but the common denominator was preparing for that event via smart digital communications during the crisis.

Retail 57

Retail Communication Leverage eCommerce 57

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 61

Retail Communication Numbers Marketing 61

PYMNTS

SEPTEMBER 11, 2019

Valqari’s Smart Drone Delivery Mailbox will use 5G LTE connectivity to ensure seamless communication with drones for a fully automated delivery process while also providing a reliable, universal drone receptacle for package delivery and pickup.”. It’s the start of [a] journey, and 5G is a big enabler,” Verizon Communications Inc.

Retail 67

Retail Communication Technology 67

PYMNTS

MARCH 18, 2020

Retailers around the world are shutting their doors or reducing hours in an attempt to slow the spread of the fast-moving coronavirus, according to reports on Wednesday (March 18). Disney shuttered its resorts and theme parks as well as its retail stores. Abercrombie & Fitch is closing all its stores, including its Hollister brand.

Retail 52

Retail Communication Planning 52

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. There’s a lot of complementary technologies that are being offered today that can be incorporated into the whole self-serve or unattended retail system,” he said. Unattended Loyalty

Retail 64

Retail Advertising Entertainment Communication 64

PYMNTS

MAY 8, 2020

Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers. The practice enables retailers to go above and beyond standard customer service at a time when that extra mile is sorely needed.

Retail 60

Retail eCommerce Budgeting Sales 60

PYMNTS

MAY 8, 2020

As they navigate the coronavirus pandemic and begin to reopen stores, large retailers are putting safety measures into place to keep shoppers and staff members safe — and get customers confidently back into stores. Trade groups are also providing guidance to help retailers open their doors again.

Retail 69

Retail Communication eCommerce Numbers 69

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. The remote client communicates with the live clerk via a mobile device or laptop messaging.

Retail 52

Retail Sales Communication Leverage 52

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. The digital shift is definitely on. Before the pandemic, this process lacked urgency and was known as “digital transformation.”

Retail 57

Retail Performance Measuring Communication eCommerce 57

PYMNTS

APRIL 9, 2020

It seems like a year ago, but it was actually only March 8 when discount retailer Burlington announced that it was abandoning its admittedly watered-down eCommerce offering. On one hand, the best way to get people in stores and avoid the fate of other brick-and-mortar retailers was to make online sales the only option.

eCommerce 65

eCommerce Retail Sales Communication 65

PYMNTS

OCTOBER 5, 2020

The pandemic seems to have had a strong positive impact on participation in the entire sport of running,” Fleet Feet’s Director of Retail Experience Matt Werder told PYMNTS. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 52

Technology Retail Communication Sales 52

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 69

Retail Data Analysis Communication Leverage 69

PYMNTS

NOVEMBER 22, 2016

Now, Verifi’s most recent contribution to balancing the payments ecosystem, Order Insight, changes the way merchants, banks and customers can communicate. It allows the merchants to proactively communicate information to cardholders, through the bank, to give the customer the best experience possible.”. “It

Communication 47

Communication Banking Leverage Investments 47

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. The answer, she noted, is complex.

Retail 67

Retail Sales Communication Marketing 67

PYMNTS

MAY 8, 2020

Brookfield has been moving in on mall-centric retail for some time, acquiring all of the stake for U.S. Retail mall stores were some of the hardest-hit with the pandemic, which forced store closures and steep revenue downfalls on an industry already struggling to stay alive due to eCommerce.

Retail 56

Retail Communication eCommerce Investments 56

PYMNTS

JANUARY 14, 2020

Retail is about more than the products being sold or the technology being used. That change is being reflected at the NRF annual event commonly called “Retail’s Big Show,” which ends on Tuesday (Jan. We built all of these mobile commerce things, but retailers still had all these physical stores,” Levene told NRF. Teen Workers.

Retail 52

Retail Prioritization Communication Technology 52

PYMNTS

DECEMBER 23, 2020

While Amazon has performed better for its own goods than other retailers, its independent sellers are also stressed about the delays. They are compounded by extended lead times for shipping to Amazon warehouses to replenish inventory for those sellers.

Retail 67

Retail Transportation Communication Numbers 67

PYMNTS

OCTOBER 17, 2017

Designer resale retail online does not lack for options or enthusiasm. That further admonition to “buy better” has been fertile ground for a host of reselling eCommerce retailers offering the discerning customer access to high-end fashion brands at costs that are not quite stratospheric.

Communication 46

Communication eCommerce Retail 46

CFO News Room

DECEMBER 6, 2022

Charter Communications – Charter Communications fell 5% after analysts at Citi added a negative catalyst watch to the company heading into its analyst day. However, the automotive replacement parts retailer’s earnings-per-share and revenue beat Wall Street’s expectations. over the same period last year.

Communication 130

Communication Prioritization Valuation Advertising 130

PYMNTS

MARCH 6, 2019

Writ large, the unattended retail model can be thought of, too, as an unattended payments model, where everything revolves around an authenticated user wielding a registered payment credential — two components that, once in place, can truly take advantage of an omnichannel experience. The Partnership Model.

Retail 59

Retail Math Communication eCommerce 59

PYMNTS

JANUARY 20, 2020

That’s understandable, given how viciously email, texting and other forms of digital and mobile communication have displaced actual writing — which, of course, would seem to reduce the need for actual stationery products. The chain had since expanded to some 260 or so retail locations. None of that will save the Papyrus retail chain.

Retail 73

Retail Education Manufacturing Communication 73

PYMNTS

NOVEMBER 11, 2020

The development of a COVID-19 vaccine is positive news for retailers as they find themselves once again on the front lines of the surge in the pandemic. During the first series of lockdowns in April and May, “essential” retailers were allowed to stay open. If a retailer sold food, it was essential. based but global in scope.

Retail 56

Retail Communication Securities Investments 56

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. The wall-mounted machine also has a 21-inch screen for consumer interaction, and comes ready to accept near-field communication (NFC) contactless and card payments.

Retail 71

Retail Marketing Communication Forecasting 71

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. That’s driven the retailer to require merchandise, risk-driven signatures that can be dynamically altered, said Thompson. The Scope Of The Problem.

Retail 91

Retail Banking Education Numbers 91

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”.

Retail 77

Retail Technology Communication Securities 77

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 71

Retail Concentration Data Analysis Technology 71

CFO News

DECEMBER 19, 2023

Other segments, including Global Capability Centers (GCCs) and non-tech sectors like banking, financial services and insurance (BFSI), communication, media and technology, retail and consumer business, life sciences and healthcare, have expanded entry-level hiring.

Healthcare 52

Healthcare Communication Retail Banking 52

PYMNTS

JUNE 17, 2019

Is the store register on its way out in favor of other retail and payments innovation? In case you didn’t hear, Target faced a register outage that lasted for about 90 minutes on Sunday (June 16), which meant the retail chain couldn’t process cards or other forms of payment. That’s the message from a company called LISNR, at least.

Retail 55

Retail Communication Technology Sales 55

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. It’s a great time to be transforming retail,” Levene said.

Retail 50

Retail Technology Communication Planning 50

PYMNTS

JUNE 10, 2019

Oracle has announced new enhancements for its Retail Brand Compliance Management Cloud Service , which will enable retailers to monitor the integrity of their materials and end products. The biggest names in grocery rely on Oracle Retail Brand Compliance to meet these expectations, while protecting their customers and brands.”

Compliance 46

Compliance Retail Manufacturing Communication 46