PYMNTS
OCTOBER 25, 2016
Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.
PYMNTS
JULY 28, 2017
Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?
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PYMNTS
JANUARY 15, 2019
The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.
PYMNTS
JUNE 19, 2017
Analyzing data is tough, but a lot of products and services have solved for that. When Alooma CEO and cofounder Yoni Broyde talked to retailers, he found that for most of them, analysis wasn’t the problem. The problem was getting all their data into one place first. An excerpt of the interview is below.
PYMNTS
JUNE 10, 2019
The digital age is nothing if not an ongoing revolution in communication – which, of course, powers innovation in payments, commerce and business operations. Results are communicated instantly, removing friction from all types of transactions and making the completion of vital tasks more efficient.
PYMNTS
APRIL 25, 2017
More than just a way to communicate with coworkers, chatbots have slowly started to become a central conduit for most business processes. Through the use of the combination of artificial intelligence and machine learning, chatbots have added a multitude of capabilities that help streamline operations by creating new efficiencies.
PYMNTS
MAY 12, 2016
With investment from METRO GROUP, an international retailer whose self-service wholesale segment METRO Cash & Carry serves 21 million customers in 25 countries, the company is expected to spread across the European market much faster. Mosen, CEO of Concardis, on the investment in orderbird.
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