How High-Tech And High-Touch Can Help Merchants And FIs Grapple With Chargebacks
PYMNTS
OCTOBER 6, 2020
In the age of eCommerce, chargebacks are on the rise. That amount is leagues above the original forecast of $225,000. Against that backdrop, communication with end users could effectively avoid the dispute process among all stakeholders. Communication can be a proactive strategy, affirmed Jankowski.
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