Quantifying Investments in Customer Success and Retention
The SaaS CFO
SEPTEMBER 13, 2023
So when it comes to the Customer Success function, how do we quantify this investment? In […] The post Quantifying Investments in Customer Success and Retention appeared first on The SaaS CFO. We are known for saying “no” a lot, but really, we want to enable. Or general investments in retention programs?
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