May, 2019

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S&OP: the new era begins today

Anaplan

What if you walked into a company for a job interview and discovered that they were running their business with telegrams, rotary phones, typewriters, floppy disks, and dial-up Internet?

Sales 110
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Amazon Hit With Cyberattack; Money Stolen From Sellers

PYMNTS

Amazon was the target of an “extensive” cyberattack in which hackers stole money from merchant accounts and funneled them into their own, according to a report by Bloomberg. The attacks occurred between May and October of 2018. Amazon said the hackers compromised about 100 seller accounts, taking cash from either loans or sales and putting it into their own accounts.

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Trending Sources

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What is the Net Promoter Score?

The SaaS CFO

The Net Promoter Score, or NPS(®), is a customer satisfaction benchmark that rates the likely hood of your customer recommending your product or service to someone else. Your customer rates you on an NPS scale that begins at 0 (unlikely) and ends at 10 (likely). The scores are then transformed into a -100 to +100 […]. The post What is the Net Promoter Score?

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Seven Trends in Investment Management: Ronald N. Kahn

CFA Institute

Investment management is evolving into three distinct branches, says Ronald N. Kahn: indexing, smart beta/factor investing, and pure alpha.

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Live Demo - Supercharge your Month End Close

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

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Complete guide to Sales Management

Anaplan

As salespeople are the employees most directly responsible for a company’s revenue, Sales Management is a critical component of a company’s success. Here’s a guide to all things Sales Management. Index: What is Sales Management?

Sales 109

More Trending

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PayPal Hits $10B SMB Lending Milestone

PYMNTS

Businesses of a certain size — and in industries as varied as construction and restaurants — know the pain of wondering if they will have enough capital to fund operations, inventory, expansion and other mission-critical business activities. They know the uncertainty of going to traditional financial institutions (FIs), even those rooted in their communities, that might not want to take on the risks or economics of extending smaller lines of credit to small businesses (SMBs), with fortunes that

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Toast Launches Payroll Software For Restaurants

PYMNTS

Restaurant management platform Toast has launched Toast Payroll & Team Management, a payroll and HR solution designed for the restaurant industry, the company said in a release. The new service makes payroll easier by automating it, and it also streamlines onboarding and reduces compliance risk. If combined with Toast Point of Sale, the new product integration will let owners instantly onboard and manage employees, keep track of hours throughout all locations, and make sure everyone is paid

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Complete guide to Sales Management

Anaplan

As salespeople are the employees most directly responsible for a company’s revenue, Sales Management is a critical component of a company’s success. Here’s a guide to all things Sales Management. Index: What is Sales Management?

Sales 86
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Visa: US Starting To Close The Contactless Gap

PYMNTS

Globally, tapping to pay with contactless cards has taken off remarkably, and the U.S., after years of lagging behind, is starting to catch up, according to a new blog post from Visa. “We’re excited to share that tapping to pay is becoming a reality across the U.S., and continues to gain momentum globally,” Dan Sanford, global head of contactless payments, Visa wrote in the May 13 post.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Will Marketplaces Take Over eCommerce Completely?

PYMNTS

The world is becoming one big marketplace — even if the marketplace doesn’t always look like one. That’s not some ancient riddle updated for these roaring days of digital commerce and payments, but informed knowledge passed along by Adrien Nussenbaum, CEO and co-founder of Mirakl , during the latest edition of the PYMNTS Matchmakers interview series.

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Visa EVP Of Tech: AI Should Go Narrow And In Layers

PYMNTS

Artificial intelligence (AI) has the potential to change lives, literally – aiding in the detection of diseases, for example – while in commerce, it has the potential to stop bad transactions. We’re getting there, but bringing AI into everyday life is an evolutionary process that differs markedly from the breathless portrayals in the movies, where the rise of sentient computers and robots bodes well, or ill, for humanity, depending on what you’re watching.

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Airlines Say Wheels Up To Pay-By-Bank Payments

PYMNTS

Payments don’t always have to be just about the cards. That’s the big message being sent throughout the payments world as PSD2 and other FinTech efforts spark innovation and give consumers, companies and other organizations more methods to pay — methods that better match the preferences of those participants, payments that feature more speed and less friction than was often the case before.

Banking 83
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Fundbox, Brandwise Execs: How Net 60 Helps B2B – And Why They’re Joining Forces  

PYMNTS

B2B payments are mired in delays, in errors, in an imbalance in funds flow and credit terms. Simply put, buyers stretch out payments and suppliers play the waiting game – at least as well as it can be played with checks and cards. The result is a cash flow crunch. Access to financing (trade finance, that is), especially online, can level the playing field a bit.

B2B 83
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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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Cybersecurity Co Kaspersky Lab Details Malware Aimed At Mobile Banking

PYMNTS

Kaspersky Lab, a cybersecurity and anti-virus company, has reported a rise in a specific malware intended to steal money and credentials from people’s bank accounts. The company found 29,841 files of the malware in Q1 of 2019, which is up from 18,501 in Q4. Attacks on upwards of 300,000 users were detected. Kaspersky Lab released its IT threat evolution in its Q1 2019 report.

Banking 83
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Will The Stars Align For Facebook’s Project Libra?

PYMNTS

The news last Friday that Facebook has plans to launch its own global crypto-based payments rails is déjà vu all over again. Déjà vu because it was 10 years ago, in May of 2009, that Facebook launched the alpha version of Facebook Credits. Credits was a virtual currency and payments platform used to power in-app purchases on Facebook. It shut down in 2012, 15 months after its official launch.

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Post-Merger, NXGEN And Payscape Eye SMBs’ Digital Shifts

PYMNTS

The path to the payments deal started about three or four years ago when Adam Bloomston, CEO of Payscape , and Thomas Nitopi, CEO and founder of NXGEN , first met. As they talked about their respective payment services firms, they realized, in Bloomston’s words, “that both of our companies didn’t really compete with each other in multiple areas.”. However, they both understood the opportunity: to further their global presence and create what Nitopi, in a PYMNTS interview, called “a global sales

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Why AP Draws The Innovation Short Straw

PYMNTS

Accounts payable operations are essential to ensuring that payments to a firm’s partners and suppliers are processed and delivered on time. These processes prevent companies from missing payments and running the risk of souring business relationships and hurting their partners’ bottom lines in the process. However, despite their importance to keeping businesses afloat, old school practices like physical paperwork are still the norm for many AP departments.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Internet Of Things, A Thing Gone Global

PYMNTS

Digital assistants. Smart fridges and thermostats. Security devices, too. The Internet of Things (IoT) has gone global, an ever-expanding ecosystem that touches consumers in every facet of their daily lives. The latest Intelligence of Things Tracker shows some pretty big numbers in terms of the billions of devices already out in the field, and the billions of dollars already being spent on those devices … and it seems like things are just getting started.

Numbers 80
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Is Real-Time Payments A Threat To Credit Cards?

PYMNTS

Faster, faster, faster — that’s the motto driving so much of payments innovation today. Real-time payments offers promise for both small and medium-sized businesses (SMBs) and consumers. That holds especially true for the Asia-Pacific region, as InstaReM CEO and Co-Founder Prajit Nanu discussed with Karen Webster in a new PYMNTS podcast interview.

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Bill.com Debuts AI Business Payments Platform

PYMNTS

Corporate payments technology firm Bill.com is rolling out a new platform designed to deploy artificial intelligence (AI) for automated workflows. In an announcement on Wednesday (May 22), Bill.com said it has launched the Intelligent Business Payments Platform for small and medium-sized businesses that need a more efficient business payments solution.

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FinTech Firms Tackle PCI Burdens With Hosted Checkout

PYMNTS

PCI compliance is top of mind for many organizations, with a burden and commitment from the chief financial officer (CFO) suite that is not nominal — and quite capital intensive. FinTech firms, however, are looking to lessen that work through their offerings: Modo , in one case, has a Modal component to its /Checkout product. “We allow a merchant to come in and offload their PCI requirements” by hosting the capture of sensitive data, Modo Chief Product Officer Ryan Lee told PYMNTS in an intervie

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Doing More With Less: The Modern Finance Miracle

Speaker: Mark Gilham, FCCA, CPP

Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.

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As P2P Payments Spreads Its Wings, Challenges Loom

PYMNTS

The spotlight burned brighter for peer-to-peer (P2P) payment services in the first quarter of 2019, with those payment methods finding popularity among more consumers. However, P2P’s future growth will depend on solving problems related to data privacy and other issues — at least, according to some observers. Perhaps the biggest story in P2P, though, is the ongoing battle between P2P providers Zelle (operated by Early Warning Services ) and Venmo (owned by PayPal ).

Banking 79
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Visa: EMV Rollout Continues; Counterfeit Fraud Down 76 Pct.

PYMNTS

Visa said this week that as acceptance of EMV cards has gained traction in the U.S., counterfeit fraud, measured in dollars for these card present transactions, has dropped precipitously. The latest stats show that the continued upgrade to chip card acceptance – which began in 2015 – has led to a decrease in counterfeit fraud dollars on the order of 76 percent, as measured in December of 2018 vs.

Sales 79
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Tim Berners-Lee On Building The World Wide Web 2.0

PYMNTS

For Sir Tim Berners-Lee, the man credited with inventing and giving away the World Wide Web protocol that shaped the internet as we know it today, the web at its best has always been about being decentralized. “The decision to make the Web an open system was necessary for it to be universal. You can’t propose that something be a universal space and at the same time keep control of it,” Berners-Lee famously noted in 1998.

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How 45 Pct Of Old-School SMBs Plan To Innovate

PYMNTS

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. A large percentage of all retail businesses recognize this reality, but, in some quarters of the economy, the implementation of innovative technologies has been slow-going.

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Tariffs on the Table: How to Brief the Board and C‑Suite With Confidence

“What should we do about the tariffs?” There’s no straightforward answer — every leader has a different expectation. CFOs want numbers. COOs want action. CEOs want strategy. And supply chain and procurement leaders need to be ready with the right response — fast. That’s why GEP has created a simple three-part framework that will help CPOs and CSCOs brief the board and C-suite with clarity and confidence.