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An Interview with Jamie Cousin, FP&A Manager at ServiceMaster. What exactly leads to customer loyalty – and what can the business do to increase it? The FP&A team at ServiceMaster is searching for answers deep in the individual experiences and purchase histories of over 2 million customers with assistance from the new Artificial Intelligence capabilities embedded in Jedox software.
Cybersecurity is one of the main tasks in the world of digital commerce and payments, and it’s a task that is getting more attention from consumers, companies, regulators and others. But there’s a big problem in this realm — a shortage of cybersecurity experts, the people with the training and expertise to defend retail and payments from increasingly sophisticated online criminals.
Uber is expanding its services and moving toward providing financial products, according to a report by CNBC. The company has reportedly been hiring numerous product managers and engineers. Its new FinTech team could ultimately have more than 100 workers. Uber is taking advantage of New York’s talent pool in the financial department, which has more depth in the San Francisco sector.
Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te
Thailand’s Siam Commercial Bank won’t be using Ripple’s XRP technology despite earlier announcements of such plans. According to reports in BlockTribune on Monday (June 10), Siam Commercial Bank (SCB) retracted a previous statement that it was planning to integrate use of Ripple’s XRP token to power cross-border B2B payments.
With the United Kingdom Competition and Markets Authority’s (CMA) decision to provide final and unconditional approval of PayPal’s completed acquisition of iZettle, the digital payments company will start to integrate the teams and products of iZettle in the U.K. and around the world. The move will significantly bolster the in-store presence and platform of PayPal, according to an announcement.
With the United Kingdom Competition and Markets Authority’s (CMA) decision to provide final and unconditional approval of PayPal’s completed acquisition of iZettle, the digital payments company will start to integrate the teams and products of iZettle in the U.K. and around the world. The move will significantly bolster the in-store presence and platform of PayPal, according to an announcement.
The traditional method of finding a lost pet worked well enough. A distraught owner might tape or staple some homemade signs around the neighborhood, knock on doors, put out some favorite treats on the porch or lawn, and perhaps even pray and check the bank account in hopes of offering a monetary reward. Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only hel
In the world of physical retail, finding a product to buy is rather straightforward: People go to stores, find something that suits their needs, pay for it and take it home. In an online retail world, the search and discovery process is vastly different, and merchants are competing for eyeballs — and conversions — in a much more dynamic setting. A well-stocked virtual store is nothing unless a consumer can find it, and the products it is selling on those virtual store shelves.
Amazon is linking with Synchrony Financial to offer a new credit card for Amazon Prime members who have bad credit. As reported Monday (June 10), the card, known as “Amazon Credit Builder” will let users build up their credit profiles through the use of a secured card, and the firms also will offer budgeting tools. Upon establishing credit, those users can obtain other Amazon cards, which may be unsecured cards.
International Monetary Fund Managing Director Christine Lagarde issued a warning over the weekend about the impact artificial intelligence may have on the financial system across the globe. Reuters reported Lagarde said that technology companies’ use of big data and AI i ncreases big tech companies’ dominance in the mobile payments market, which could result in policymakers around the world rethinking how they regulate the banking system and how they ensure financial settlements are made safely
Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i
Visa and Mastercard each made headlines in the payments infrastructure and cross-border realms, eyeing digital payments and B2B payments. As reported earlier in the week, Visa launched B2B Connect , a network focused on enabling financial institutions (FIs) to help their clients make B2B payments across borders. As reported, the launch covers 30 markets globally.
For blockchain technology, the crux of many of its purported benefits for the enterprise is its decentralized nature, which, proponents of distributed ledger technology (DLT) have said, promotes visibility and makes it more difficult for data to be manipulated. The security benefits of decentralization make blockchain an attractive fit in corporate finance.
Electronic invoicing and settlement solutions provider PayCargo, which targets the shipping and logistics industry, will integrate payments processing into Unisys Corporation’s Digistics solution, the companies announced this week. A press release issued Monday (June 10) said PayCargo’s payment processing services will be added into air cargo management platform Digistics, enabling corporate users to process payments in real time, as well as to create and schedule payments.
Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. According to one recent report , augmented reality, or AR, “has lots of implications for local commerce.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
G20 finance ministers and central bank governors have requested that the Financial Stability Board ( FSB ), as well as global standard-setting organizations, work together to monitor risks around crypto assets. “While crypto assets do not pose a threat to global financial stability at this point, we remain vigilant to risks, including those related to consumer and investor protection, anti-money laundering (AML) and countering the financing of terrorism (CFT),” said the joint statement, accordin
Open Banking is brand new, except it isn’t — at least, to some observers. More than a year into Open Banking’s debut in Europe, Token.io Limited CEO Steve Kirsch told Karen Webster that there’s a precedent in managing transactions effectively and safely, and in giving consumers access and control over their data as financial service firms seek to serve up innovative banking products.
Airbnb is reportedly complying with a New York City subpoena that wants information about some of its listings, according to reports. The online housing marketplace is giving anonymized data on hosts and listings from the start of last year through Feb. 18 of this year. The data has listings that lasted less than 30 days that offered customers the whole home, multiple rooms or shared rooms in the same residence.
In the era of streaming entertainment and online news, the number of companies providing digital platforms for content is on the rise. And consumers now have a plethora of choices at their disposal, which creates competition in a space where platforms such as Apple Music and Spotify are looking to attract the same users. But subscriptions also lets merchants to engage with their customers better regardless of the services or products they buy, according to the PYMNTS Subscription Commerce Tracke
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
A bit more than a month ago, Visa debuted Visa Next, a platform that offers a growing menu of beta application programming interfaces (APIs) that can be (and are being) used by issuers and issuer processors to build and test new digital-first products. The platform also serves as a “new destination” for viewing new and upcoming solutions in Visa’s pipeline.
To steal a line from the Marvel Universe, “with great power comes great responsibility.”. To steal another line from the Hippocratic oath, penned centuries ago, “first, do no harm.”. Those two maxims extend into the world of artificial intelligence (AI) — to the models built on machine learning and AI, and to the humans who come up with the models in the first place.
Netherlands-based Factris is launching an enhanced version of its Finance Automation for Business platform, the company announced Monday (June 10). The Finance Automation for Business, or FAB, platform, aims to connect Europe-based small and medium-sized businesses (SMBs) with financial management solutions including invoice financing and factoring tools.
With summer upon us, it might have escaped notice that the decade of the 2010s is about to end. We don’t mean to get nostalgic or weepy-eyed (not just yet), but it’s worth noting that the past 10 years or so have brought significant, even historic, innovation and disruption to the world of payments — trends that promise to build and converge in the 2020s.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
Apple Pay has added support for users in the Netherlands and also expanded services for Revolut users , according to reports. The service launched in Luxembourg and Hungary last month, and on Tuesday (June 11) in the Netherlands. All Apple Watch, iPad, Mac and iPhone users can use the service wherever it’s accepted. Apple Pay is supported in the Netherlands by ING, but it’s not clear whether any other banks in the country will support it.
Three percent of, well, anything is not a lot. It seems an especially low number when considering this stat: Only 3 percent of companies meet customer demands for instant business-to-consumer (B2C) payments. How about a bigger number, though equally disquieting? As much as 80 percent of firms still rely on paper checks when it comes to making business-to-business (B2B) payments.
Bento for Business, a B2B payments company, has introduced a new product called Bento Pay, a digital payments solution that “eliminates the need to write checks and gives businesses the ease and security of paying any supplier confidentially, regardless of their digital payment preferences,” according to a release by the company. Speaking at the CB Insights Future of FinTech conference, Bento for Business Co-founder and CEO Farhan Ahmad said the company’s direct-to-payee solution can handle frag
The new 5G mobile network technology is getting its first deployments, but that’s not the only communications game in town. A technology that tracks lost scooters people rent could play a role in the coming years in digital retail and payments, at least going by recent reports. The innovation — and potential disruption — stems from a company called Helium , which describes itself as a peer-to-peer wireless network.
Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.
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