March, 2020

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ID2020: What’s Needed For Digital Identity In 2020

PYMNTS

Who we are, where we’re headed and what this all looks like on the “other side” of the pandemic are topics on everyone’s mind right now. So are vaccines. So is online shopping, with urgency. All of these subjects share a commonality: IDs. In commerce, knowing (and verifying) who’s on the other side of a transaction can mean the difference between a retailer making a sale to a loyal customer or a fraudster.

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SaaS CAC Ratio | How to Calculate and Why It Matters

The SaaS CFO

The cost of customer acquisition is one of the most analyzed SaaS metrics. But it doesn’t have to be complex or hard to calculate. Enter the SaaS CAC Ratio. Slightly different than CAC (customer acquisition costs), the CAC ratio studies the relationship between new and expansion bookings and sales and marketing expense. It’s different than […].

CFO 113
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How 5G Rollouts May Get Boost from COVID-19

PYMNTS

The way we live — the very ways in which we work, and learn, and spend leisure time, and of course, shop — have shifted markedly over the last several weeks. In the maelstrom of daily life grappling with COVID-19, the rollout of 5G , the fifth-generation network that features downloading speeds reportedly 100 times faster than that of 4G, may accelerate even as economic headwinds gather.

Economics 139
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California Cops Enlist Drones For Lockdown Enforcement

PYMNTS

A police department in California is going to use drones equipped with loudspeakers to help enforce the state lockdown orders imposed due to the coronavirus, according to a report by the Financial Times. The Chula Vista PD has purchased two drones worth $11,000 each. They’re made by DJI, a Chinese company, and the department plans to also add night vision cameras to the flying vehicles.

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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

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Taking Real-Time Payment Rails To The Tipping Point

PYMNTS

Real-time payments are imperative for running successful operations in today’s global ecosystem. Digital payments sent internationally are expected to move past $1 trillion in 2025, but getting to that point will require support from payment providers, regulators and other such firms still building out the necessary infrastructure. Many of these providers are particularly competing for small- to medium-sized businesses (SMBs) to join their faster payments network over another, which can be trick

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World Health Organization Target Of Hack

PYMNTS

A hacking organization tried to breach the World Health Organization (WHO) recently, according to a report by Reuters. WHO Chief Information Security Officer Flavio Aggio said the identity of the hacking group isn’t known, and cyberattacks against the organization have increased exponentially during the coronavirus crisis. The hack was discovered by Alexander Urbelis, a cybersecurity expert and lawyer who looks for suspicious internet activity.

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The Innovative ‘Green Shoots’ Growing Out Of COVID-19’s Scorched Earth

PYMNTS

There seem to be countless sources of collateral damage associated with the unexpected appearance of COVID-19 in early 2020 – the shutdown of production in China, the ripples through the global supply chain, the virtual zeroing out of the travel and events vertical and the carnage on Wall Street. The uncertainty injected into the market, as Ning Wang, co-founder and chief business officer at PingPong , told Karen Webster in a recent conversation, is having undeniable effects worldwide – which ar

Sales 113
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China Suspected In Surge Of US Cyberattacks

PYMNTS

U.S. cybersecurity firm FireEye said it suspects China is behind a surge in cyberspying that began in January, just when the coronavirus was starting to seriously spread outside of China, according to a report by Reuters. The firm wrote a report that said it suspected the activity was coming from a hacking group called “APT41.” The attacks began on Jan. 20 and were aimed at more than 75 of FireEye’s customers, which include media firms, healthcare organizations, manufacturers and nonprofits.

Nonprofit 113
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How COVID-19 Has Changed The Residential Cleaning Business

PYMNTS

Cleanliness is on everyone’s minds these days, particularly as so many of us are working from home, learning from home, or quarantined at home as COVID-19, the disease caused by the coronavirus , continues to wend its way through the U.S. In an interview with Karen Webster, Ron Holt, founder of Two Maids and a Mop , a house cleaning franchise service operating nationwide, said the short-term headwinds of economic and healthcare crises are considerable, but the long-term picture is bright.

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Live Demo - Supercharge your Month End Close

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

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French Court Says Bitcoin Is Money

PYMNTS

A French court has decided that bitcoin is money, the first time a court in France has issued such a ruling, according to a report from Les Echos Sunday (March 8). The decision came about following a clash between the Bitcoin marketplace Paymium and the crypto investment company BitSpread. The result of the ruling could lead to more activity in the French bitcoin market.

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FDIC Approves Square For Banking License

PYMNTS

The Federal Deposit Insurance Corporation ( FDIC ) gave the green light to an application from the FinTech firm Square to create a de novo industrial bank in Utah, the agency said on Wednesday (March 18). Square Financial Services will originate commercial loans to the retailers that use Square for payments. The headquarters will be in Salt Lake City, Utah.

Banking 110
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Fintech Finastra Hit By Suspected Ransomware Attack

PYMNTS

Banking technology FinTech Finastra was hit with a security breach on Friday (March 20), and was forced to shutter key systems and send employees home, according to a report by KrebsonSecurity. Although the company’s statement doesn’t mention the type of attack specifically, Krebs believes it is likely a ransomware attack based on the reaction. Two sources forwarded internal notices about the outage.

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Fed Could Issue COVID-19 Crisis Money Via eWallets

PYMNTS

To help bolster the American economy amid the COVID-19 pandemic, the Federal Reserve could utilize digital wallets and a “digital dollar” to provide “qualified individuals” with payments. With passing of the draft legislation, legal adults would receive $2,000 and $1,000 would be provided for each child, Yahoo! Finance reported. . The bills are called the “Financial Protections and Assistance for America’s Consumers, States, Businesses, and Vulnerable Populations Act” and the “Take Responsibil

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Biometrics: The Key To Overcoming Contactless Payment Limits?

PYMNTS

Digital identity solutions are becoming more and more commonplace, especially as consumers grow increasingly aware of the weaknesses of authentication methods like passwords. A recent study found 32 percent of security incidents in 2019 involved phishing and 29 percent involved stolen credentials, both of which would have been much more difficult had secure digital ID systems been in place.

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Walmart Enacts No-Touch Protocols

PYMNTS

Walmart is enacting no-touch procedures so that customers can shop more safely during the coronavirus outbreak, according to a report by USA Today. Shoppers who buy items through Walmart Pay won’t have to touch the screen anymore, and instead will be able to scan a QR code and pay from an app on their phone. For pickup, customers can simply open their trunks and an employee will load the groceries in, and they won’t ask for a signature.

Retail 107
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Lyft Directs Drivers To Pursue Amazon Positions As Rides Decline

PYMNTS

While the coronavirus forces consumers to stay inside, Amazon is joining forces with Lyft to attract drivers for grocery and package deliveries. Lyft has directed its drivers to pursue Amazon positions as warehouse workers, delivery people or grocery shoppers “as a way to earn additional income right now,” Bloomberg reported. The message reportedly came as demand for trips is falling precipitously and drivers are encountering economic hardships.

Economics 107
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Facebook Funds $100M In Grants For SMBs Affected By Coronavirus

PYMNTS

Facebook wants to help small and medium-sized businesses (SMBs) survive the coronavirus pandemic, and is offering $100 million in grants to 30,000 companies in over 30 countries. Sheryl Sandberg, chief operating officer of Facebook, said on her page and in a blog post on Tuesday (March 17) that the social media giant wants to “do our part” to help with the “enormous challenge in front of us.”.

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Your Accounting Expertise Will Only Get You So Far: What Really Matters

Speaker: Victor C. Barnes, CPA, MBA

In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.

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Apple Resumes Operation Of All China Retail Locations

PYMNTS

After it was forced to shutter its retail locations in China because of the spread of COVID-19, Apple Inc. has reportedly put all of them back into operation. The closures were one of the main reasons the tech company cited for removing its March quarter sales outlook, Bloomberg reported. Apple has been slowly reopening the locations, with 38 of the 42 shops open for business as of last week.

Retail 106
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US House Wants Economic Stimulus Payments To Leverage eWallets

PYMNTS

To help bolster the American economy amid the COVID-19 pandemic, the Federal Reserve could utilize digital wallets and a “digital dollar” to provide “qualified individuals” with payments. With passing of the draft legislation, legal adults would receive $2,000 and $1,000 would be provided for each child, Yahoo! Finance reported. . The bills are called the “Financial Protections and Assistance for America’s Consumers, States, Businesses, and Vulnerable Populations Act” and the “Take Responsibil

Leverage 105
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T-Mobile Hacked, User Data Stolen

PYMNTS

Telecom giant T-Mobile suffered a data breach that exposed the personal information of employees and customers to unknown hackers, according to reports. “We want to let you know about a sophisticated attack that we recently identified and quickly shut down, which may have impacted some of your account information,” T-Mobile said in a notice. The company said there was an attack through email that let in some malicious actors.

Numbers 105
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How Data Guides A New Era For The ERP

PYMNTS

The enterprise resource planning ( ERP ) system has been a staple of corporate finance operations for years, acting as a central repository of data and a hub to initiate a range of processes, from accounting to procurement. But the ERP of today doesn’t look like it used to. Enterprise cloud migrations have opened up the ability for smaller businesses to adopt ERP technology once reserved for the largest corporates.

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The Hidden Science Behind Why Finance Teams Resist Change—And How to Fix It

Speaker: Kim Beynon, CPA, CGMA, PMP

The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.

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Making Invisible Payments More Than A Buzzword

PYMNTS

From cash and coins to mobile wallets to wearables … to invisible payments. About 90 percent of purchases are still being made in-store, but the payment modalities are changing — and rapidly. To that end, said Matt Good, senior vice president and general manager of Elan Advisory Services , in an interview with PYMNTS, fledgling ways to pay — where wearables are wielded as payment instruments, and where mobile wallets replace leather ones — will soon become everyday methods.

Education 103
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Walmart To Reward Workers With $550M In Bonuses Amid Coronavirus

PYMNTS

To honor staffers who are maintaining stocks of supplies on shelves as shoppers visit locations in droves, Walmart said it would pay almost $550 million in bonuses to hourly workers. The retailer has experienced an increase in sales as consumers stock up on toilet paper, food, hand sanitizer and other products as they get ready to remain in their residents with increasing COVID-19 cases, CNBC reported.

Retail 102
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Joust To Finance Freelancers’ Outstanding SXSW Invoices

PYMNTS

Joust, a banking app in Austin, has announced it will pay users on their unpaid SXSW invoices to help them deal with the cancellation of the huge yearly festival, according to a release. Joust, which was a finalist for the 2020 SXSW Innovation Awards, said it will offer any affected users zero payment processing fees on its FDIC-insured free bank account.

Invoicing 102
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How JD.com Uses AI To Connect Consumers With Commerce

PYMNTS

There is nothing worse than trying to get customer service from a less than fully functional chatbot or automated voice system. Ask it a question it gives an answer, just perhaps not a relevant one to the question asked. Re-phrase and re-ask, and the consumer might do better — but it’s likely they get the same bad answer, or the bot digs deep and finds a way to give a worse one.

Retail 101
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Doing More With Less: The Modern Finance Miracle

Speaker: Mark Gilham, FCCA, CPP

Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.