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In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. But customers’ constant demand for cutting-edge products and services is adding to the load of already heavy security burdens. At the same time, providers must ensure a positive, consistent customer experience.
Earlier this month, nearly 1,400 members of Anaplan’s community converged on seasonably-warm Las Vegas for Anaplan Hub, joining together to exchange ideas, stories, best practices, and sheer excitement about the power and future of connected planning. With so much shared knowledge in attendance, insights suffused the Vegas air like freshly-cashed racetrack slips.
Despite the nearly continuous drumbeat of doom and gloom from the world of physical retail, there is, according to Affirm CRO Rob Pfeifer, something of a curious side phenomenon unfolding at the same time: Online brands – famous and famously successful online brands – are branching out into physical retail. “Brands are moving to the real world for a reason,” Pfeifer said.
Whether friendly fraud or genuine fraud, for merchants and card issuers, the impact is growing and comes with a host of negative consequences for the entire ecosystem — especially customers. Lost revenues and chargebacks. Friction. Bad customer experiences. And sometimes — in the case of friendly fraud — relationships severed altogether. To that end, on Thursday (March 15) Ethoca debuted its Integrated Solution Suite, which spans offerings across Ethoca Eliminator, Ethoca Alerts and Enhanced Rep
Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te
Credit card skimmers are a headache for fuel retailers, but there is more than one way that fraudulent actors can target fleet spend. In addition to stolen credentials and skimmed cards at the fuel point-of-sale, employees are often able to overspend with their commercial fleet card products, or file fraudulent expense reports. These tactics cast a wide net of fraud over the fleet card industry – from issuers and acquirers to fleet managers, employers and employees themselves.
Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Customers think of these digital offerings as crucial to their banking decisions. More than 50 percent reportedly believe it’s important for banks to provide mobile deposits, P2P services and account openings.
Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Customers think of these digital offerings as crucial to their banking decisions. More than 50 percent reportedly believe it’s important for banks to provide mobile deposits, P2P services and account openings.
Losing out is always a bitter pill to swallow, but the worst defeats are the ones that are seemingly snatched from the very jaws of victory. The Bill Buckner between-the-legs-bauble, the Aaron Boone Green Monster killer, the David Tyree helmet catch – the moments when fate intervenes in the form of a small bad choice cascading out of control. The unforced errors that take wins that looked like sure things and nudge them ever so slightly – but permanently – out of reach.
It was a coincidental happening that the same month Atradius released its latest insolvency forecast – which found that insolvencies around the world are low, thanks to a strong economic outlook and low interest rates – news of the Toys R Us bankruptcy hit the headlines and sent shockwaves throughout its supply chain. The backlash continues, as suppliers have reportedly criticized ongoing bankruptcy proceedings that could lead to the defunct retailer leaving more than $450 million in invoices un
As the saying goes, “You have to spend money to make money.” For small businesses today, spending is up across several categories – but opened wallets and loosened purse strings don’t necessarily mean SMBs will benefit. This week’s B2B Data Digest takes a look at some of the latest surveys of small business sentiment across the globe. Researchers find reason to be optimistic, especially as entrepreneurs plan to spend on financing and investments in their own companies.
In the 1930s, gift certificates made their debut at major department stores. But they weren’t available to everyone. Clerks were told to hide the certificates and only sell them to select customers who asked for them. Years later, McDonald’s brought gift certificates to the masses with its Christmas gift certificate program. With their fast food debut, other merchants — along with malls — started offering them.
Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i
Luxury timepieces — and other collectibles — are often purchased as keepsakes. But what are consumers to do if they want to try them on for size and style before making a commitment? Eleven James seeks to solve that problem by allowing its members to essentially borrow a luxury timepiece for three months at a time, or even longer. The company maintains a collection of a few thousand timepieces from more than 30 brands, and members can experiment with different styles without having to make a lon
It looks like consumers who try Amazon Go like it enough to keep coming back, particularly if the cashier-free shops are in proximity to where they live or work. “The ones who work very close, like in the building up above, will come down even just to grab a drink because it’s so fast and easy,” said Amazon Go Vice President Gianna Puerini according to Reuters , at the ShopTalk eCommerce conference in Las Vegas, offering a rare glimpse into a very new retail format for the commerce giant.
Legislative efforts to combat late supplier payments have emerged in Europe, the U.K. and Australia. Now, similar initiatives have begun in the U.S. Reports in SCVNews on Wednesday (March 21) said Rep. Steve Knight (R-CA) and Rep. Adriano Espaillat (D-NY) introduced the Accelerated Payments for Small Businesses Act of 2018. The legislation would require government entities to pay their small business contractors within 15 days of receiving an invoice, reports explained, and would introduce simil
In an effort to make checkout easier for customers, Macy’s plans to roll out mobile checkout in its brick-and-mortar stores. The technology, which is powered by the retailer’s mobile app, is expected to be deployed to all of Macy’s full-line stores by the end of the year, CNBC reported. Through the app, shoppers can scan an item’s barcode as they add it to their carts.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
With the ransomware market becoming saturated and overpriced, hackers are setting their sights on so-called cryptojacking, which is giving them a new revenue stream. That’s according to the new Symantec Internet Security Threat Report which was released Thursday (March 22). The report provides a deep dive into the threat landscape by analyzing data from its Global Intelligence Network, which tracks more than 700,000 global adversaries, records events from 126.5 million attack sensors around the
FedEx is coming to Walmart in the form of internal shops that will help customers print, pack and ship out of 500 of the retailer’s locations nationwide. The pilot, according to news from CNBC — which is being tested at Walmart locations in North Carolina, South Carolina, Virginia, Arkansas, Texas and Colorado — has already exceeded expectations. Consequently, the small-format shops will be unveiled at 500 Walmart locations over the course of the next two years.
Ant Financial’s Alipay is expanding across North America as it broadens its partnership with First Data , the companies announced Monday (March 19). The digital payment platform has added 35,000 merchants across the region, enabling Alipay’s 600 million Chinese consumers the same payment experience at the point of sale (POS) while traveling abroad in the United States.
One retailer’s loss could be another retailer’s gain: Even though Toys R Us is facing bankruptcy, other retailers may benefit from the embattled toy retailer’s demise. Amazon could take over some of Toys R Us’ stores, which may be soon vacant as the retailer winds down its operations. And while Amazon doesn’t want to keep the Toys R Us brand, it could use the space to display its own products, Bloomberg reported.
In the climb from contributor to leader, the rules quietly change. If you’re aiming for the summit, the air gets thinner—and what got you here won’t be enough to get you to the top (a concept first popularized by Marshall Goldsmith in his book What Got You Here Won’t Get You There ). What made you successful early in your finance career—technical accuracy, sharp analysis, flawless execution—won’t be what carries you to the next level.
There comes a time in every startup’s life when momentum kicks in and everything becomes a whirlwind of activity. Or maybe that’s just startup life in general. Either way, Amaryllis CEO Mark Bishopp said that’s exactly where the startup has found itself this past quarter, with many key developments to report. Perhaps the most important of these was the completion of its certification with Vantiv.
Plattsburgh, the small upstate New York town, has placed a temporary halt on cryptocurrency mining in an effort to preserve natural resources, the health of the residents of the town and the so-called “character and direction” of the small city. Bloomberg, citing Plattsburgh, reported residents of the town on the Canadian border are fed up with all the cryptocurrency activity going on and resorted to the measure to reign some of it in.
To meet consumers where they want to shop, retailers are taking an omnichannel approach to their offerings. Some customers – those of the brick-and-mortar persona – just want to shop in-store and haven’t purchased anything online over the past three months. And retailers are taking notice: Walmart , for example, recently introduced meal kits in its stores after selling them exclusively online.
In an effort to lure more FinTechs its way, France is working on a regulatory framework that would enable startups to raise funding via cryptocurrencies. Economy minister Bruno Le Maire wrote in an article for Numerama, a French website which was covered by the Financial Times, explaining that Paris is aiming to introduce legislation that lets companies launch initial coin offerings and get a formal stamp of approval.
The most overlooked, yet most critical, element of transformation is preparing people for change. Automation and AI aren't just technical upgrades, they’re cultural shifts which can challenge identities. That’s why change management isn’t a side project—it’s the foundation. In finance, where precision and process rule, navigating change can feel especially disruptive.
HelloFresh has made a play for scale with a new acquisition — organic and vegan food delivery company Green Chef. As of yet, it’s not known how much the meal kit company paid for the Boulder-based startup. Green Chef has been in operation for about four years. It was founded by CEO Michael Joseph to delivery vegan and gluten-free food to the masses.
It’s an exciting time to be a global brand. In western markets, eCommerce continues to grow steadily — but, more importantly, it’s taking significant hold in less developed markets, opening up opportunities for brands to secure footholds in new regions. The time, according to ePayment service provider PPRO, is now. Global merchants who wait until these markets are established will arrive too late.
What’s a grocery store to do if it wants to go cashier-less but it’s not Amazon Go ? There are a number of tech companies trying to answer that question for stores of all sizes, from large chains down to smaller mom-and-pop markets. It’s easier said than done, according to Liu Yang, growth hacker at AiFi Inc. , one of the tech companies working to make inroads in the space.
Although using the Starbucks mobile app can get you a grande latte faster, many of the coffee chain’s customers don’t seem to be in much of a rush to give up waiting on line just yet. Reuters interviewed more than two dozen Starbucks customers and discovered that while everyone interviewed appreciated the faster service, many also enjoy the ritual of waiting in line and chatting up their barista while visiting the coffeehouse.
Finance used to be the function that counted, now it's the one that’s counted on. 📊 For accounting firms, controllers, and finance leaders, expectations are rising faster than headcount. Businesses want agile forecasts, granular analysis, seamless reporting, and smart automation—often without added resources while demanding uncompromised accuracy and compliance.
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