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How Banks Can Protect Themselves from Losing Customers

FISPAN

It wasn’t long ago that banking customers would remain loyal for life. Historically, financial institutions have made it difficult for people to open accounts elsewhere, and there wasn’t much of a differentiation between what banks offered anyway. Indeed, the urgency for banks to evolve has never been greater.

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New Report: How Behavioral Analytics Help FIs Block Fraud At The ITM

PYMNTS

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. billion by 2024.

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Deep Dive: How AI Helps FIs Fight False Chargebacks

PYMNTS

Criminals are not the only security threats financial institutions (FIs) and their merchant clients face — these entities often need to defend themselves against consumers as well. Why Customers Go Bad. FIs must thoroughly investigate chargeback cases to protect customers when fraud does occur, but the process can be cumbersome.

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Why 2021 Is No Sure Bet For An SMB Rebound

PYMNTS

There can be an economic impact from that sadness — and a lack of spending.”. That situation — where vanishing cash portends an existential threat — does not exist in other industries where, for example, airlines can raise money against assets such as planes, frequent flyer programs or even air traffic routes themselves.

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Deep Dive: How FIs Can Upgrade Authentication Measures To Foil Fraudsters? Open Banking Attacks

PYMNTS

Open banking may soon become table stakes for financial institutions (FIs) — they need to act now and be able to offer it securely or risk getting left behind. Open banking connections enable third-party apps to provide more convenient, insightful and tailored services thanks to banking customer data.

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Visa Accelerates Tokenization Of Credentials On File For Digital Payments

PYMNTS

This expansion involves adding 20 acquirer gateway and technology partners as token requestors — including the likes of PayPal, Worldpay and Adyen — who can now, or soon will be able to, tokenize credential-on-file digital payments for their merchant and payment clients. Imagine a shopper using a digital wallet for a retail purchase.

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Breach of Trust: Decoding the Banking Crisis

Musings on Markets

In March 2023, the fall of Silicon Valley Bank shocked investors not only because it was unforeseen, but also because of the speed with which it unfolded. That failure has had a domino effect, with Signature Bank falling soon after, followed by Credit Suisse in April 2023 and by First Republic last week.

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