PYMNTS

AUGUST 2, 2020

Spear said B2C businesses may have trouble transitioning to B2B services, but the volatility of the supply chain due to the pandemic has opened up doors for sellers to work with corporate customers struggling to meet purchasing needs.

B2B 94

B2B B2C Planning Leadership 94

PYMNTS

DECEMBER 21, 2020

In a move planned to simplify B2B eCommerce, Hong Kong-based Freightos.com has grown its online B2B digital infrastructure. The company’s move is the newest effort to bring the technologies that have been around in the business-to-consumer (B2C) fulfillment sphere for a while to international B2B, according to the report.

B2B 73

B2B eCommerce B2C Forecasting 73

PYMNTS

APRIL 29, 2019

However, the payment capabilities that have propelled the growth of platforms such as Uber and Airbnb , for instance, are too inefficient to support their ambitious growth plans over the next three years. The ambitions of digital platforms are undeniable.

B2C 68

B2C B2B Sales Compliance 68

PYMNTS

OCTOBER 23, 2019

The real question may be which of the many current and planned subscription services will come out on top. percent) of streaming services subscribers plan to end their subscriptions within the next year, according to the Subscription Commerce Conversion Index. percent of those planning to keep their accounts. Nearly half (42.4

B2C 55

B2C Prioritization B2B Budgeting 55

PYMNTS

OCTOBER 19, 2020

You really have a myriad of options, whether you're engaging with somebody on Instagram, [shopping with] a new brand or a B2C brand. You're no longer competing with a B2C newcomer in the way you otherwise would.” . Stefanova also plans to invest in improvements to the BSPK platform, which was launched in 2017.

B2C 131

B2C Retail Investments Planning 131

PYMNTS

JUNE 14, 2019

Few companies meet customer demand for instant business-to-consumer (B2C) payments, while a large share of businesses still rely on paper checks for business-to-business (B2B) payments. 3 percent: Share of companies that meet customer demands for instant B2C payments.

B2C 59

B2C B2B Retail Numbers 59

PYMNTS

APRIL 25, 2017

To move into a greater number of markets, international online home goods retailer vidaXL recently selected global marketplace solutions provider Mirakl to support its growth plans. To do so, the online retailer will leverage Mirakl’s B2C Marketplace Platform. The company reports plans to add an additional 100,000 products shortly.

Leverage 40

Leverage Retail Planning B2C 40

PYMNTS

JANUARY 23, 2019

For example, it was far more common for B2B subscription merchants to offer free shipping than B2C merchants. percent of B2C merchants did. So, which checkout features need to be in the forefront of their plans, and which can fall to the wayside?

B2C 75

B2C B2B Planning 75

PYMNTS

AUGUST 14, 2020

Disruption is hitting both the B2C and B2B arenas, and while it would seem they are two opposite ends of the spectrum, these ecosystems share commonalities in the kinds of trends that force sellers to modernize their market strategies. This creates new challenges and paradigms for payment flows. Meeting Corporate Buyer Demands.

eCommerce 118

eCommerce B2C Treasury B2B 118

PYMNTS

FEBRUARY 26, 2019

And everything from personal grooming items to luxury car services (as the report notes, BMW has a $2,000-per-month plan that includes roadside assistance and insurance) are now offered via digital subscription. B2C vs. B2B. In the B2C space, it’s about being smart with your data,” Clark said. Negative Views.

eCommerce 78

eCommerce B2C B2B Retail 78

PYMNTS

OCTOBER 24, 2019

Business-to-consumer (B2C) subscription companies are taking measures to reduce customer churn. 34 percent: Share of B2C companies that believe faster response times and better-trained support staff will have the greatest impact on customer retention. Data: 185: Number of times the average American ate at a restaurant last year.

B2C 40

B2C Retail Sales Numbers 40

PYMNTS

APRIL 28, 2020

Moving from paper to digital has evolved for business-to-consumer (B2C) payments in recent years, but upgrading business-to-business (B2B) payments has taken longer. COVID-19 is pressuring businesses that may be running out of time, however. Co mpanies like digital invoicing firm Invoiced are responding to SMBs’ COVID-19 struggles.

Invoicing 94

Invoicing B2C B2B Accounts Payable 94

PYMNTS

SEPTEMBER 20, 2018

With nearly 5,000 customers, Marketo combines planning, engagement and measurement capabilities into an integrated B2B marketing platform. The acquisition of Marketo widens Adobe’s lead in customer experience across B2C and B2B, and puts Adobe Experience Cloud at the heart of all marketing.”. billion , subject to adjustments.

B2C 57

B2C B2B Advertising Leadership 57

PYMNTS

DECEMBER 5, 2019

11%: Portion of B2C subscription companies that say onboarding new customers is a high priority. 7.3%: Share of streaming services subscribers who plan to end their subscriptions within the next year. Data: $687.2B: Estimated value of the global streaming video market by 2024. 18.8%: Estimated CAGR of the global streaming market.

B2C 52

B2C Retail Planning Marketing 52

PYMNTS

AUGUST 11, 2020

The Infermedica service was originally designed to be B2C, but the company quickly discovered a problem with that model. Thus, the company made its first big pivot, from B2C and toward B2B — or, more accurately, B2B2C. What he said he realized over time was that building a B2C service could be monetized by making it a B2B product.

B2C 96

B2C Healthcare B2B Financial Modeling 96

PYMNTS

DECEMBER 31, 2020

Consumers are continuing to hunker down at home and engage with activities and content there, so a growing share of merchants are now offering features that provide the flexibility their customers crave, allowing subscribers to easily alter the terms of their subscriptions and choose from a variety of subscription plans. Key Data Points: 97.3

B2C 111

B2C Retail B2B Planning 111

PYMNTS

JUNE 13, 2019

It seems an especially low number when considering this stat: Only 3 percent of companies meet customer demands for instant business-to-consumer (B2C) payments. Stepping back from the granularities of B2C and B2B payments, though, the executive said the groundswell of faster payments is inexorable.

B2C 66

B2C Cash Flow Forecasting B2B Accounts Payable 66

PYMNTS

SEPTEMBER 23, 2019

Today, we are announcing new capabilities that extend Dynamics 365 Customer Insights beyond B2C scenarios to address complex B2B journeys,” she added. The solutions will be made available this spring for B2C use cases. plans to use Dynamics 365 Commerce to transform the shopping experience across physical and digital channels.

Retail 49

Retail B2C Analyzing Data B2B 49

PYMNTS

NOVEMBER 7, 2019

However, with cloud storage and computing a requirement for many businesses, with the surge of Software-as-a-Service (SaaS) and with B2C services like Amazon Prime embracing the B2B opportunity, recurring B2B electronic payments are an increasingly complex challenge for these service providers and the businesses paying them.

B2B 40

B2B B2C Foreign Exchange Invoicing 40

PYMNTS

JULY 16, 2020

Traditionally, eCommerce-as-a-Service solutions that target B2B vendors and manufacturers must be retrofitted to integrate with back-office functions like the enterprise resource planning (ERP) system. Payments workflows are a particularly large hurdle in this space. ”

B2B 59

B2B eCommerce B2C Accounts Payable 59

PYMNTS

JULY 11, 2019

Indeed, some 71 percent of digital media consumers planned to cancel their subscriptions within one year after just one month of service, according to PYMNTS research. But keeping customers engaged and loyal can be a much more difficult job, as demonstrated by that percentage of customers who plan to cancel subscriptions.

B2C 67

B2C B2B eCommerce Planning 67

PYMNTS

NOVEMBER 19, 2018

Subscription commerce stands as one of the hotter parts of retail, with companies such as Lyft launching subscription plans and other firms expanding their existing subscription services. 19), customers who didn’t realize that they had signed up for Adore Me’s monthly subscription plan talked about overdrafts and other consequences.

B2C 53

B2C Retail B2B Planning 53

PYMNTS

JULY 16, 2020

There are plans to make and things to buy, and in summer 2020, people are buying online like it’s going out of business. 7, international B2C fast-fashion eCommerce platform SHEIN occupying No. That’s just an expression, of course. Rounding out the Top 5 this time out is mighty eBay , which is undergoing new international expansion.

B2C 52

B2C Valuation eCommerce Retail 52

PYMNTS

JANUARY 9, 2020

This is how B2B merchants scored higher than their B2C counterparts in the latest Index: a 65.1 That’s mostly due to differences in checkout time for B2B and B2C subscriptions (B2B is generally faster). Other high-ranking features include messaging and a wider range of plan options. average score versus 63.2, respectively.

B2C 56

B2C B2B Numbers Planning 56

PYMNTS

SEPTEMBER 18, 2020

SWIFT has revealed plans to develop new real-time rails, while VSoft is wielding traditional bank rails to facilitate its real-time payments capabilities. The company noted that the solution can be applied across a broad range of payments use-cases, including B2B and business-to-consumer (B2C) transactions.

B2C 116

B2C B2B Compliance Banking 116

PYMNTS

NOVEMBER 13, 2018

“Think of CanIDeal as the Amazon of the cannabis industry, but with much larger B2B, not B2C, transactions. It brings convenience, price and availability to cannabis business owners. As marijuana has become legal in more areas, companies have started to look for ways to break into the industry.

eCommerce 75

eCommerce B2C B2B Planning 75

PYMNTS

SEPTEMBER 21, 2020

To help further online commerce plans with easier B2B payments, MSTS has teamed with Equip solution provider GenAlpha. Even with efforts to attain a business-to-consumer (B2C)-like purchasing experience, B2B manufacturers have a long way to progress before they can provide such functionality. 21) announcement.

Manufacturing 58

Manufacturing B2B B2C eCommerce 58

PYMNTS

JULY 10, 2020

Spain-based Colvin operates as an online B2C floral seller, but with $15 million newly in the bank for the company, the firm has big plans to expand into the B2B side of its industry, TechCrunch reported. Rather than a loan, the capital provided to SMBs is offered in a profit-sharing model to promote financial sustainability.

B2B 77

B2B B2C Valuation SAP 77

PYMNTS

NOVEMBER 15, 2018

With competition growing, the need to innovate is mounting for both B2B and B2C merchants alike. For instance, while 90 percent of top merchants let customers easily cancel their subscription plans, only 15 percent of bottom merchants do the same.

B2C 61

B2C B2B Education Sales 61

PYMNTS

NOVEMBER 5, 2020

With his extensive experiences in high-growth planning and execution, he is perfectly suited to lead the charge to break new ground, and ensure that we remain the platform partner of choice for enterprises,” Prajit Nanu , co-founder and CEO of Nium, said in a statement on Thursday (Nov.

B2C 52

B2C B2B Forecasting Leverage 52

PYMNTS

AUGUST 28, 2020

And now come the job cuts – where, according to reports, the insolvency administrator may make a move to lay off hundreds of the roughly 1,500 employees around the globe (Bloomberg reports that other staffers plan to resign). Ultimately, there may be about 500 workers still tied to the firm’s operations after the layoffs.

B2C 77

B2C Sales eCommerce Banking 77

PYMNTS

JUNE 1, 2020

PYMNTS caught up with two patient advocates who help consumers overcome challenges related to navigating billing, doctor selection and treatment plans, among other steps, to understand how business-to-consumer (B2C) reimbursement practices affect clients. The quicker B2C funds are disbursed, the faster patients can be treated.

Healthcare 55

Healthcare B2C Pharmaceutical Manufacturing 55

PYMNTS

MARCH 5, 2019

Indeed, the San Francisco-based company reportedly owes tens of thousands of dollars to its food suppliers, many of which are small businesses, and some of which told reporters they were never warned by Munchery of its plans to shut down. B2B Promo Freedom.

B2C 63

B2C B2B Concentration Credit Risk 63

PYMNTS

JANUARY 17, 2018

The trend remains true for all types of subscription services: Increased activation energy is visible whether one is looking at a business-to-consumer (B2C) service offering media access or subscription boxes or a business-to-business (B2B) SaaS platform. But, she noted, again, there were caveats.

B2C 56

B2C B2B Retail Education 56

PYMNTS

NOVEMBER 5, 2020

"It creates a nightmare in terms of integrations into back-office systems," explained Bruno, noting that suppliers have traditionally managed this pricing information within their enterprise resource planning (ERP) systems or adopted technologies that sit in between back-office platforms and eCommerce systems.

B2B 143

B2B eCommerce B2C Sales 143

PYMNTS

OCTOBER 10, 2019

According to DeSL, many companies in this sector continue to rely on enterprise resource planning (ERP) software or spreadsheets to manage purchasing activity. A press release issued Wednesday (Oct. It also boost visibility of fashion companies’ overall supply chains, the company noted.

B2B 51

B2B B2C Budgeting Communication 51

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. consumers have tried new brands since the pandemic began, with 80 percent of them planning to stick with the new products even after the crisis passes.

Sales 111

Sales B2C Prioritization Retail 111