PYMNTS

DECEMBER 21, 2020

These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations. For more on these and other stories, check out the Trackers News & Trends section. About The Tracker.

Sales 120

Sales Leverage Investments Technology 120

CFO Talks

JULY 31, 2023

” You still need personal relationships and soft skills Deonanan used the example of debtor clerks who need to obtain customer payment to show how human-to-human skills remain essential even with basic accounting tasks. “A software solution that sends an email out in South Africa that is going to get ignored. .”

CFO 98

CFO Accounting Technology Numbers 98

The Finance Weekly

NOVEMBER 6, 2022

1) Keep Customers as the #1 Priority. It is important not to let this get in the way of the reason why the business has been successful until now: serving customers. 5) Know How to Tell Your Story. Therefore, it’s not enough just to have a good company story, it needs to be told in a way that resonates with a broad audience.

CFO 98

CFO Communication Finance Leadership 98

Nerd's Eye View

MARCH 4, 2024

From there, the latest highlights also feature a number of other interesting advisor technology announcements, including: Salesforce Financial Services Cloud highlights a new pre-built multi-custodial data feeds solution in its AppExchange, dubbed Attune and powered by BridgeFT, as the CRM provider seems to come 'downmarket' into mid-sized independent (..)

Startups 76

Startups Investments Technology Numbers 76

PYMNTS

DECEMBER 29, 2020

Getting security right also means balancing customers’ security and privacy concerns. Location tracking allows financial institutions (FIs) to detect red flags such as users making mobile purchases from one location while claiming to be in another, but getting customers on board with the technology can be challenging.

Banking 121

Banking Leverage Securities Economics 121

Future CFO

OCTOBER 24, 2023

NFT mass adoption will be supported by customer education and the adoption of general web3 elements and functionalities. Stabilizing crypto and other digital assets markets can create a more secure environment, a clearer legal framework, and enhance the attention of interested customers. Development of web3 ecosystem. Interoperability.

Prioritization 52

Prioritization Education Securities Economics 52

Jedox Finance

NOVEMBER 5, 2020

They’re what bind all of us together because everyone likes and can understand a good story. When we were kids and our parents had to calm us down after a long day or when going to bed, they would read us stories. Imagine replacing “stories” with “numbers” in these lines. Not everyone can tell a good story.

Communication 78

Communication Pharmaceutical Manufacturing Cost Analysis 78

Musings on Markets

FEBRUARY 8, 2024

Correction/Momentum Story : One explanation for the Mag Seven's market performance in 2023 is that they were coming off a catastrophic year in 2022, where they collectively lost $4.8 trillion in market cap, and that 2023 represented a correction back to a level only slightly above the value at the end of 2021. The What Next?

Marketing 115

Marketing Valuation Profit and Loss Advertising 115

CFO Talks

JUNE 22, 2023

He shared his story exclusively with CFOClub. However, customers struggled to obtain the latest merchandise. Before their arrival, customers of the local cell phone provider would experience outages due to malfunctioning generators, for instance. Secondly, there needs to be an emphasis on customer support.

CFO 96

CFO Finance Banking Accounting 96

PYMNTS

JULY 9, 2020

Banks have been facing a concerning rise in account takeover (ATO) attacks targeting their customers, with financial institutions (FIs) losses due to such schemes rising 72 percent from 2018 to 2019. Customers using mobile devices could scan their fingerprints on their smartphones to verify their identities. About The Playbook.

Education 104

Education Accounting Securities Banking 104

Collectiv

JULY 17, 2023

Spreadsheets don’t tell a compelling data story to audiences without an accounting background, and they limit auditors’ ability to drill down to uncover insights and anomalies. To increase the product’s value to its customers, Brian aimed to develop visualization capabilities to help auditors easily communicate their results.

Auditing 52

Auditing Communication Leverage Budgeting 52

PYMNTS

AUGUST 21, 2020

Engaging customers in socially responsible causes can help retailers build trust and develop lasting relationships that translate into many return visits. They are also developing brand awareness in the community and fostering customer loyalty by doing so. Around The Buy Now, Pay Later World.

Nonprofit 117

Nonprofit Entertainment Retail Leverage 117

PYMNTS

APRIL 28, 2020

Financial institutions (FIs) are now working to extend services into customers’ homes, for example, and consumers are making fewer credit card payments amid uncertainty over what their employment statuses and budgets might be when the bills come due. Download the Tracker to read the full story. Find the full story in the Tracker.

Banking 95

Banking Budgeting eCommerce Securities 95

Planful

SEPTEMBER 14, 2021

Planful Perform 2021 Day 1 just concluded and the stats speak for themselves: 2 keynotes 4 drill-downs on everyday tips & tricks 5 discussions of finance and accounting techniques 7 customer-led sessions Over 2,000 registrants!

Finance 76

Finance Accounting Planning 76

PYMNTS

SEPTEMBER 30, 2020

These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Customers from these generations often seek to avoid the debts and fees that accompany credit cards, too, making them less likely than older consumers to use credit cards.

Planning 111

Planning eCommerce Retail Leverage 111

PYMNTS

APRIL 23, 2020

Financial institutions (FIs) are feeling the pressure to offer increasingly personalized, digital-first services to keep customers satisfied. Crafting the seamlessness customers want means FIs are overhauling their digital infrastructures to enable access to fast, interactive and engaging banking experiences.

Banking 105

Banking Securities Technology Numbers 105

PYMNTS

NOVEMBER 13, 2020

The telecommunications industry is but one of many sectors looking to more securely verify customers and avoid fraud, which remains a growing problem. For more on these stories and other digital identity news items, download this month’s Tracker. million) since 2015, with 483 incidents being reported in June alone. More than 6.2

Securities 97

Securities Banking Leverage Numbers 97

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. For more on these and other stories, check out the Trackers News & Trends section. To get the full story, download the Tracker.

Prioritization 110

Prioritization Forecasting Banking Technology 110

CFO Share

MARCH 28, 2024

Team Intuition Focused entirely on the customer as a person, this team believes no metric can accurately capture the essence of their business. After lots of arguments about the root cause, the owner concludes customer loyalty has dropped and is moving to the competition. The team often jokes about the uselessness of the metrics.

Benchmarking 52

Benchmarking Numbers Retail 52

PYMNTS

NOVEMBER 16, 2020

When he first came up with the idea for an eCommerce technology company, Co-founder and CEO Finbarr Taylor was in the process of plowing through this story of medieval Japan. Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. A new Shogun was born.

Retail 90

Retail eCommerce Sales Technology 90

PYMNTS

OCTOBER 2, 2020

Either way, firms that do not comply with these industry standards risk leaving their customers’ data exposed. The trouble is that many of these merchants do not know that they need to take precautionary measures to secure their customers’ card data in accordance with PCI compliance standards, resulting in a flood of cybercrime.

Compliance 97

Compliance Auditing Securities Numbers 97

PYMNTS

FEBRUARY 18, 2020

Staff can better focus on preparing meals for pickup and delivery when they do not also have to spend much time on face-to-face interactions with in-store customers. The platform recently launched a promotion with Popeyes to offer free chicken sandwiches for no delivery cost to customers who place orders over $20. About the Tracker.

Leverage 92

Leverage Technology Sales Investments 92

PYMNTS

MAY 27, 2020

Bad actors may dial into call centers and pretend to be legitimate customers to trick staff into revealing details about the individuals, which could then be used to figure out the victims’ digital banking logins. Read the full story in the Playbook. Deep Dive: Why Banks Must Examine Customer Behaviors Across Channels.

Banking 98

Banking Treasury Risk Management Securities 98

Bramasol

OCTOBER 10, 2022

This one-of-a-kind conference features industry leaders sharing how the SAP Billing and Revenue Innovation Management (BRIM) portfolio elevates customer lifetime value, enables predictable recurring revenue, and drives efficiency in the entire quote-to-cash process. Tune in for real-life examples and success stories.

SAP 85

SAP Treasury Compliance Transportation 85

CFO Thought Leader

MARCH 20, 2024

His story encourages aspiring finance leaders to embrace challenges, trust their capabilities, and never shy away from opportunities to test themselves. I was the customer. They may not be bringing into customer, but they’re delivering value for the company that they’re at.

CFO 52

CFO Leadership Auditing Finance 52

PYMNTS

NOVEMBER 10, 2020

These customers may struggle to find convenient services, however. Traditional financial institutions (FIs) may offer only money transfers made via expensive correspondent banking networks, and some customers may require assistance from several financial services providers to meet their needs. Get the full story in the Tracker®.

Banking 86

Banking Compliance Currencies Financial Systems 86

PYMNTS

AUGUST 18, 2020

There’s data and then there’s the story the data can tell — and sometimes the story you get is not the whole story. To that end, on Tuesday (Aug. 18th), the Department of Commerce’s U.S. Census Bureau reported that retail eCommerce sales for the second quarter, on an unadjusted basis, stood at $200.7

eCommerce 115

eCommerce Sales Retail Numbers 115

PYMNTS

JANUARY 22, 2021

Research suggests that given the enormous competition in the industry, however, free food and discounts aren’t enough to attract and maintain customers. QSRs are realizing the benefits of offering customized rewards geared toward patrons’ specific needs through the channels they use most. Around The Order To Eat Space.

Sales 57

Sales Technology Marketing 57

Anaplan

SEPTEMBER 18, 2020

DigitalCPX opened on screens worldwide on September 15 and 16 with inspiring keynotes, moving stories, and high-impact announcements from Anaplan, our partners, and our customers. Couldn’t catch it live? No problem! All sessions are available for replay at www.anaplan.com/cpx.

69

69

PYMNTS

DECEMBER 1, 2020

Companies are struggling to maintain steady revenue flows during the global economic and health crisis and may look abroad as they seek to expand their customer bases — and thus their revenue bases. Check out the Playbook to read the full story. Find the full story in the Playbook.

B2B 87

B2B Accounts Payable Economics Invoicing 87

PYMNTS

SEPTEMBER 16, 2020

Customers who are staying at home and seeking low-contact, remote ways to shop during the pandemic also seem to be craving the reassurance of having essential items arrive at their doorstep on regularly scheduled bases. Find the full story in the Tracker. Find the full story in the Tracker. CEO Julie Marchant-Houle.

Leverage 87

Leverage eCommerce Economics Investments 87

Future CFO

APRIL 25, 2024

During the three years since 2020, Affin implemented the Financial Assistance and Instalment Relief (FAIR) Program , financial aid for their customers wherein they delay payments depending on their needs. That was a concern because as banks, we needed to remain open to provide banking services to our customers,” Rodrigues recounted.

Technology 69

Technology CFO Banking Communication 69

PYMNTS

SEPTEMBER 7, 2020

Outside of the pandemic — if there is such a thing as outside of the pandemic — two stories have been the most compelling in retailing so far this year. Both stories will hold their significance well into Q4 and into 2021. That depends on the other story that dominated the pandemic — the digital shift. Who Will Win?

eCommerce 100

eCommerce Retail Manufacturing Marketing 100

PYMNTS

AUGUST 5, 2020

This means employing digital identification measures that can distinguish between bad actors and legitimate customers near-instantly, both to keep fraudsters from making off with their ill-gotten gains and to ensure the customer experience remains engaging for their users. Skillz Takes Offline Bowling Online.

Entertainment 111

Entertainment Advertising Securities Technology 111

Collectiv

JUNE 13, 2023

Using Power BI for nonprofit data enables you to visualize financial data, customize reports for different audiences, and distribute them automatically. Transparent financial reporting helps organizations tell their story to attract funding and strengthen their reputations. What metrics should you use to tell a compelling data story?

Nonprofit 52

Nonprofit Leverage Budgeting Analyzing Data 52

PYMNTS

NOVEMBER 23, 2020

This trend toward digital has only increased since the beginning of the COVID-19 pandemic, and this growing population of online-only or online-majority customers also means that identifying those consumers has become essential for businesses and financial institutions (FIs) in global markets.

Healthcare 119

Healthcare Benchmarking Banking Numbers 119

PYMNTS

JUNE 26, 2020

This shift to digital banking is also unlikely to slow once the pandemic recedes, as only 40 percent of bank customers expect to return to bank branches regularly after the crisis ends. Many of these consumers are exploring digital banking for the first time, however, and are frustrated by customer onboarding pain points.

Auditing 88

Auditing Banking Leverage Accounting 88